Gadałem przed chwilą na czacie i trafił się ktoś kumaty:
Hi, this is DONNA. Thank you for contacting DHgate customer service center. May I please have your name and order number?
16:48:30
I received following message on my e-mail:
Dear Valued Customer,
We are sorry to inform you that your order xxx has been canceled due to the violation of DHgate coupon rules and regulations. Only one coupon can be deemed per device/account/user, while registering DHgate account.
One device/account/user means the payment information (payment methods), contact information (Phone, Email, Billing address, shipping address) and account information (name, password pattern) must be unique.
T
16:48:53
Hi.
16:49:04
Thank you for that information.
16:49:30
My order still have status "Waiting for Shipping" (or something similar).
16:50:13
This is mistake?
16:50:29
Let me check the status of your order.
16:50:30
OK. I'm waiting...
16:50:43
I will check it for you.
16:50:44
Thank you.
16:50:49
Now I am checking more information for you, it needs some time to process, please give me 1-2 minutes.
16:50:54
Thank you for waiting.
16:52:05
I can see that you seller is preparing your item for shipment.
16:52:32
So this is mistake? I really need my Arduino...
16:53:06
Let me ask questions first please.
16:53:23
Can you please tell me if you have downloaded the Dhgate app?
16:53:55
I bought throught Dhgate app. Not throught web browser.
16:54:55
I mean have you downloaded a mobile app for Dhgate?
16:55:13
yes
16:55:22
Ohh. Thank you for that information.
16:55:40
Can you please tell me how many times did you download the mobile app?
16:56:33
One time.
16:56:47
Thank you for that.
16:57:27
16:58:10
I can see that your selle is preparing your item for shipment. So, no worries on that.
@kontra: w call center nie masz chociazby za kazdym razem identycznego zwrotu na "poczekaj chwilę" "jestem do twojej dyspozycji" oni tam musza mieć te pingpongi zryte mózgi xD
Gadałem przed chwilą na czacie i trafił się ktoś kumaty:
Hi, this is DONNA. Thank you for contacting DHgate customer service center. May I please have your name and order number?
16:48:30
I received following message on my e-mail:
Dear Valued Customer,
We are sorry to inform you that your order xxx has been canceled due to the violation of DHgate coupon rules and regulations. Only one coupon can be deemed per device/account/user, while registering DHgate account.
One device/account/user means the payment information (payment methods), contact information (Phone, Email, Billing address, shipping address) and account information (name, password pattern) must be unique.
T
16:48:53
Hi.
16:49:04
Thank you for that information.
16:49:30
My order still have status "Waiting for Shipping" (or something similar).
16:50:13
This is mistake?
16:50:29
Let me check the status of your order.
16:50:30
OK. I'm waiting...
16:50:43
I will check it for you.
16:50:44
Thank you.
16:50:49
Now I am checking more information for you, it needs some time to process, please give me 1-2 minutes.
16:50:54
Thank you for waiting.
16:52:05
I can see that you seller is preparing your item for shipment.
16:52:32
So this is mistake? I really need my Arduino...
16:53:06
Let me ask questions first please.
16:53:23
Can you please tell me if you have downloaded the Dhgate app?
16:53:55
I bought throught Dhgate app. Not throught web browser.
16:54:55
I mean have you downloaded a mobile app for Dhgate?
16:55:13
yes
16:55:22
Ohh. Thank you for that information.
16:55:40
Can you please tell me how many times did you download the mobile app?
16:56:33
One time.
16:56:47
Thank you for that.
16:57:27
16:58:10
I can see that your selle is preparing your item for shipment. So, no worries on that.
Can you please tell me how many times did you download the mobile app?
Więc chyba już pozamiatane.
@Logan00: to niespotykane! Czekamy, aż inne biura obsługi klienta i np. call center wprowadzą takie rozwiązanie ;]
@kuspajew
- A czy pobrał Pan aplikację?
( ͡° ͜ʖ ͡°)