[widmo82]

Zamówiłem plecak #xiaomi na #gearbest za $15,29 ktory dostał tracking: BJ1xxxxxxxxxx506

2016-11-23 04:13:00 Electronic information receive
2016-11-23 06:13:00 Small package Center receive
2016-11-23 09:13:00 Parcel centre sealing
2016-11-23 10:46:00 Small package Center left
2016-11-24 18:46:00 Exchange Bureau have been exported to open
2016-11-25 12:49:00 Exchange Bureau have been exported directly
2016-11-25 18:23:00 Transit Center，left hand navigation
2016-12-07 18:23:00 POLAND Arrived
2016-12-07 22:03:00 POLAND the transfer of customs

- I plecaka nie ma
Zgłosiłem do gearbest przed ich sylwestrem i odpisali w standardzie... sprawdz adres, idz na poczte, zapytaj rodzinę, sasiadów... a później:

We apologize with this delay and sincerely regret to hear that you have not received your order.

After reviewing your order in detail, we have found that you haven't purchased any insurance during the check-out. Please understand that in such case we can only compensate you partially.

The shipping company is actually responsible for this loss which is sadly beyond our control.

Please review in detail our shipping and insurance policy in our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html

However, as you are a valuable customer, we are willing to help you the best way we possibly can.

Here are the best solutions we can offer you in this situation:

1) Partial refund to your Wallet as store credit.

We can refund 8USD as a gesture of good will to your Wallet and exceptionally reward you with extra points (You will receive 2 points for every 1 USD. For example 3 USD will gain you 6 points).

You can use both your Wallet and points to purchase your future products.

We will refund you within 1 working day.

Learn more about wallet benefits : http://www.gearbest.com/m-article.htm?id=111

Learn more about points benefits : http://www.gearbest.com/about/about-points.html

2) Partial refund to your original payment account.

In this case, we can refund 7USD to your original payment account.

3)Resend the same item with a partial payment

We kindly ask you pay 7USD for the reshipping and handling fees.

In that case, you will receive the item 10 to 25 working days after dispatch date.

Please reconfirm your address as follows:

Consignee name:

Detailed address:

City:

State:

Zip code:

Country:

Phone number:

Kindly let us know your decision.

Once again we apologize for any inconvenience caused.

Best Regards.

Howie

Gearbest Customer Service

http://www.gearbest.com/

Coraz gorszy ten support w #gearbest Odpiszę im, że proszę o resend bez dopłaty ew. rozpocznę procedur w PayPalu.

[PurpleHaze]

@widmo82: to odpisywala jakas ambea #!$%@? ich i odpalaj PP bez dyskusji.
Ja mialem spor o dwie pary sluchawek, ktorym minelo 55dni, nie bylo zadnej opcji na partial refund, czy doplate do wysylki nastepnych.
Jeden spor otwarty przez support gearbesta wyslal mi druga pare, na dobra sprawe po wymianie dwoch maili, czy bylem na poczcie i czy nikt nie mogl odebrac za mnie.
Drugi spor owarty przez PP spowodowal odpisywanie w

[zieloczek100]

@widmo82: Ja też mam taki status od 24 stycznia, myślałem, że paczka jest w PL, ale Mirek - alipaczka, mówi, że "Status nadejścia do Polski to jedynie oczekiwany przez przewoźnika czas, nie wiadomo czy paczka już jest w kraju." a więc refund lub resend.

Ja poczekam jeszcze trochę. Okres świąteczny itp, musimy uzbroić się w cierpliwość.

[widmo82]

@zieloczek100: tez plecak od nich?
u mnie 2mc po ostatnim statusie

[zieloczek100]

@widmo82: Ja akurat xiaomi do auta - ładowarka w wersji pierwszej.